Veelgestelde vragen

Hier vind je antwoord op heel wat vaak gestelde vragen i.v.m. de borstvoedingsgids van Helan en Lileo, 
de verschillende abonnementen en de Lileo-borstkolf.

Lileo is a Belgian breast pump developed specifically for mothers seeking flexibility and support throughout their breastfeeding journey.

We offer our breast pumps as a rental service, allowing you to rent a pump without a set duration. You can keep it as long as you need, with a weekly billing cycle.

We currently offer our proprietary Lileo breast pump. It is designed to combine efficiency, comfort, and mobility, supporting both stimulation and expression modes. And actually many more since you can choose an adapted suction pattern.

Categorie 1

You can rent a breast pump directly through our website. Simply sign up, choose your rental plan, and the pump will be shipped to you.

Our pricing is based on a weekly rental fee, which is transparently outlined during the checkout process. There are no hidden fees, and you can cancel your rental at any time.

Yes, there is a minimum rental period of one week. You can return the pump whenever you’re finished using it.

Categorie 2

The Lileo breast pump comes with six intuitive buttons for easy operation:

  • Power (on/off)
  • Bluetooth
  • Play/Pause
  • Plus (+) for increasing suction strength
  • Minus (-) for decreasing suction strength
  • A drop button to switch between stimulation and expression modes.

It is also Bluetooth-enabled, allowing you to track your sessions through our Lileo app.

Yes, the Lileo breast pump is designed to be worn inside your bra, making it completely hands-free and convenient for use whether at home or on the go.

We recommend sterilizing all parts that come into contact with breast milk after each use. Always refer to the user manual for detailed cleaning and sterilization instructions.

If you are in Belgium, it takes one day.

It depends on your location. Text us on our WhatsApp +32 470 35 36 69 to know more.

You can read the policy here.

Returning your pump is easy.

  1. Download and print the return label we will send you (postage already paid)
  2. Place the pump and the charger back in the box in which you received your Lileo
  3. Make sure the box is properly closed with suitable tape
  4. Stick the return label onto the box using tape
  5. You can then drop off the parcel at any post pickup point

You can cancel your subscription at any time by contacting us on WhatsApp (+32 470 35 36 69).

Your rental will continue until the end of the current billing cycle, and you will not be charged further once you return the pump.

To update your billing information, log in to your account on our website and navigate to the 'Billing' section. From there, you can securely update your payment details.

At this time, Lileo pumps are only available as part of our rental service. We believe this model offers the most flexibility for our users.

You can reach our customer service team via WhatsApp at +32 470 35 36 69 or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

Do you have any question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.